Scorptec Reviews
Scorptec has an overall rating of 3.3 based on 24 reviews. Customer feedback on Scorptec is mixed: Scorptec reviewers highlight positive aspects like fast shipping, helpful customer service, and wide product range, which strongly appeal to Australian PC builders, gamers, and tech enthusiasts seeking reliable hardware. However, Scorptec is often criticized for its occasional stock issues, slow response to support tickets, and higher prices than competitors.
24 reviews
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How would you rate Scorptec?
All Scorptec Reviews (24)
Frances_woods83
May 27, 2026
"Slow replies and not much help"
I ordered a part from Scorptec and ended up needing to contact support because there was a delay. It took a couple of days for them to get back to me, and when they did, the reply was basic and didn’t really clear much up.
I had to follow up again after that, which was a bit annoying. The item did arrive in the end, but the whole customer service side felt slow and kind of frustrating.
I had to follow up again after that, which was a bit annoying. The item did arrive in the end, but the whole customer service side felt slow and kind of frustrating.
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WilliamGirman_73
May 19, 2026
"Found a Better Price Elsewhere"
I was kind of in a rush when I ordered, so I didn’t shop around as much as I usually do. Afterward, I found the same parts on a few other sites for less, which was frustrating.
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neville1977
May 10, 2026
"Really reliable shop"
I’ve used this shop a few times and it’s been, well, I was going to say just fine, but it’s actually been really reliable. Never had any dramas, and I always feel like I can trust them
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christina_Shoaf88
May 04, 2026
"Heaps of PC parts!"
They’ve got heaps of PC parts here, honestly... I was impressed. Easy to find what I needed, and there were plenty of options to choose from!
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joseph1997
April 10, 2026
"Pretty smooth order overall"
Ordered some PC parts from Scorptec and, the shipping ended up being quicker than I thought it would be. I got the tracking info fairly soon and everything showed up in good condition, which was the main thing. I’m only giving 4 stars because it seemed to sit for a little while before actually leaving the warehouse, or at least that’s how it looked from my end. Once it was on the way though, it moved fast. I’d probably order from them again
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herbert_Crawford74
April 07, 2026
"Support was as slow as I expected"
It took ages to get any help. I already had a feeling the support would be slow, and this pretty much confirmed it for me. By the time someone finally got back to me, I was already frustrated.
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TammieNell
April 03, 2026
"Return Was Fine, Just a Bit Rigid"
I bought a part that ended up not really working with my setup, so I had to return it. The return process was okay overall, but it felt a little strict with the rules and timing. Support did get back to me, just not as quickly as I would’ve liked. It all got sorted in the end, so that’s good, but yeah, the whole thing could definitely be a bit easier
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martha1996
March 17, 2026
"Really tidy build, slight wait"
I got Scorptec to put together a custom PC for me and it turned out really nice. The cabling was neat, everything looked clean inside, and it fired up properly the first time. It did take a little longer than I thought it would, but it wasn’t a massive issue. Overall I’m happy with it. Anyway.
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ARMAGOST
March 16, 2026
"I asked a question and the replies..."
I asked a question and the replies I got were confusing. They didn’t really answer what I was asking, so I felt like I had to be careful and double-check things myself before relying on the information
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hello_debra468
March 15, 2026
"Processing was slow, not gonna lie... but…"
Processing was slow, not gonna lie... but it did get sorted in the end, so all good
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Alina_roberts78
March 14, 2026
"Got Different Answers Every Time"
I went in with what I thought were simple questions about a part, but I kept getting guesses instead of clear answers. One person told me one thing, then someone else said something different, so I left more confused than when I came in. felt like I knew more about it than the staff did, which was annoying.
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john_Duran85
February 21, 2026
"Refund was easier than I expected"
I had to send something back and thought it might turn into a bit of a hassle, but it was straightforward. Support got back to me in a normal amount of time and didn’t make things awkward or complicated. The refund showed up in my account after a few days, so I’m guessing they probably processed it quickly on their end. Overall, happy with how it went.
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valerie.Kelley
February 14, 2026
"Got the wrong SSD, but they made it right"
I ordered a 2TB SSD and ended up receiving a 1TB one instead, which was frustrating. Customer support did fix the issue in the end, and I appreciate that they did the right thing, but it still cost me a whole weekend dealing with something that should’ve been handled correctly the first time.
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edith1983
February 11, 2026
"Warranty got sorted quicker than I expected"
I wasn’t really expecting much, to be honest, warranty stuff can be a bit of a headache, you know? But this was actually super easy. I sent through the claim, figured I’d be waiting around for ages, and then it just got sorted quickly. No back and forth, no weird drama. Kind of forgot I was even stressing about it in the first place
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christine1996
February 09, 2026
"Pretty easy shopping experience"
I found what I needed fairly quickly, and the filters seemed to work well. Checkout was simple too, which I appreciated. The site didn’t feel as confusing as some other tech shops I’ve used, at least from my experience. Overall, I’d say it was a good experience...
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AlishaPearson
January 28, 2026
"Still Waiting for an Update"
I’m still waiting and haven’t really gotten any meaningful updates so far. It’s been frustrating just not knowing what’s going on. At this point, I’m feeling disappointed and a bit left in the dark
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Ricky_pierson02
January 26, 2026
"Arrived Safe and Well Packed"
The box showed up totally safe, i was kind of relieved when I saw how well it was packed. I opened it thinking, okay, please let everything be fine, and yep, it was all secure and in good shape
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ryan_Yepez82
January 18, 2026
"I ordered online for pickup, thinking it would…"
I ordered online for pickup, thinking it would be quick, and to be fair, the item was ready when I got there. But I still ended up waiting around at the counter for a while, and everything felt a little disorganized. The staff were polite enough, just not really that helpful. Overall, it wasn’t a bad experience, but pickup orders could definitely be handled a bit more smoothly.
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ClaudetteVasquez_75
December 23, 2025
"Product was fine, packaging not so much"
I ordered this from Scorptec and the item itself works perfectly fine, so no complaints there. But the box showed up beaten up, with a big dent and one corner crushed. Luckily nothing inside was damaged, but it was still kind of annoying and made me wonder if it could’ve been packed better. Overall decent experience, just a bit frustrating.
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PICKLES
December 17, 2025
"Pretty decent, if the stock info feels like cooperating"
Scorptec is generally fine, nothing too dramatic. Prices are usually reasonable and the website is easy enough to use, which is nice. That said, the stock availability can be a bit of a fun little guessing game. A few items I wanted showed as in stock, then suddenly weren’t, or came with much longer wait times than expected. Not exactly ideal when you’re trying to actually buy something, but overall it’s alright. Just wish the stock info was a bit more reliable.
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